Answers to frequently asked questions.

You can check availability directly via book.norella.nl. For popular weekend dates, we recommend booking as early as possible.

The minimum rental time is 2 hours. Most events choose 3 hours, giving every guest plenty of opportunity.

Yes. Cancel up to 30 days before the event and you only pay the deposit. Within 30 days, 50% of the total amount applies. Read the full cancellation policy in our terms and conditions.

Yes. The print design and start screen are personalized in the style of your event, theme or brand.

A black or white backdrop is included as standard. Flowerwalls, garden walls and neon LED signs are available as upgrades.

Classic and Signature include unlimited prints. With Basic, you can add unlimited prints as an extra option.

Yes. Afterward, you receive access to a digital photo album with the photos, GIFs and boomerangs.

Yes. Via the booth, guests can receive photos and GIFs directly on their phone.

Yes, assistance plus setup and teardown are included with the packages.

Within a 30 km radius from Hengelo (OV), travel costs are included. Outside that zone, €0.35 per additional kilometer applies.

A flat surface, at least 2×2 metres of free space and a power outlet (230V). Norella takes care of the rest.